Privacy Policy
Welcome to AlignPro™. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have.
By using our website or services, you agree to the practices described in this policy.
Information We Collect
AlignPro™ collects personal information that you voluntarily provide, including your name, phone number, email address, location details, and any medical or dental information necessary for treatment planning. We may also collect photographs or documents you upload for consultation. Payment information is processed securely through third-party payment providers, and we do not store your card details.
We also automatically collect certain information when you visit our website, such as your IP address, browser type, device details, and pages visited. Cookies and tracking technologies may be used to enhance your browsing experience. Additionally, we may receive information from partner clinics, orthodontists, laboratories, booking platforms, and payment gateways.
How We Use Your Information
We use your information to deliver our clear aligner services, including creating treatment plans, contacting you for appointments, and providing updates throughout your treatment journey. Your information helps us process payments, maintain medical records, and improve our services. We may also use your information to respond to inquiries, provide customer support, and send promotional messages if you have given consent. All information is handled in accordance with applicable laws and industry standards.
Sharing Your Information
AlignPro™ does not sell your personal information under any circumstances. However, we may share your information with trusted service providers who assist in delivering your treatment, including dental clinics, orthodontists, dental labs, scanning technicians, delivery partners, and technical service providers such as website hosting, analytics tools, and communication platforms. Information may also be shared when required by law, including with government authorities or law enforcement.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, remember preferences, and analyze website traffic. Cookies allow us to provide a smoother, more personalized user experience. You may disable cookies in your browser settings, although some site features may not function properly without them.
Data Retention
Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, including treatment, customer support, and legal compliance. Medical and treatment-related information may be kept longer if required by healthcare regulations. When data is no longer needed, it is securely deleted or anonymized.
Protecting Your Information
AlignPro™ uses industry-standard security measures, including SSL encryption, secure servers, controlled access, and encrypted backups, to protect your personal data. However, no method of electronic storage or transmission is entirely secure, and we cannot guarantee absolute protection. By using our services, you acknowledge and accept this risk.
Your Rights
Depending on your location, you may have rights regarding your personal data. These include the right to access, correct, or request deletion of your information. You may also withdraw previously given consent for marketing communications or request a copy of the data we hold. To exercise your rights, you can contact us using the details listed below.
Children’s Privacy
AlignPro™ does not knowingly collect personal information from children under the age of 16 without parental or guardian consent. If we become aware of such information being collected unintentionally, we will take steps to delete it promptly.
Third-Party Links
Our website may include links to third-party websites. AlignPro™ is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any site you visit outside of AlignPro™.
International Data Transfers
If you are an NRI or accessing our site from a location outside India, your information may be transferred and processed in India or other regions where our service providers operate. By using our website or services, you consent to such data transfers.
Updates to This Policy
AlignPro™ may update this Privacy Policy occasionally to reflect changes in practices, technology, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review the policy periodically.